Privacy Policy

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Effective Date: January 1, 2026

Auto Concierge by Reneau (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

• Name
• Email address
• Phone number
• Billing and payment information
• Service address (home or workplace)

• Vehicle make, model, year, and VIN
• Service history and inspection data
• Diagnostic and maintenance records

• Website activity and interactions
• Device and browser information
• IP address

We use your information to:

• Provide and manage your membership and services
• Schedule and perform on-site vehicle maintenance
• Process payments and manage billing
• Communicate service updates, approvals, and recommendations
• Deliver Digital Vehicle Inspections (DVI) and service reports
• Improve our services and customer experience
• Comply with legal and regulatory requirements

We do not sell your personal information.

We may share your information with:

• Service providers that support scheduling, payments, and operations
• Inspection and reporting platforms used to document vehicle services
• CARFAX for maintenance reporting (when applicable)
• Legal authorities if required by law

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal or operational requirements
• Opt out of non-essential communications

To make a request, contact us using the information below.

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can control cookie settings through your browser.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Auto Concierge by Reneau
hello@autoconciergebyreneau.com
404-835-0960